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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Newell

January 24, 2024

5  out of  5 rating by Jeremy Newell
"Highly recommend! I worked with Jessica a few months ago to change my insurance over from a different company. She really helped me understand what I was paying for and what was most important for my needs. She’s been available everytime I’ve had a question."
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January 8, 2024

1  out of  5 rating by Chris
"Jessica is extremely rude and because of her I'm changing insurance"
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Sherry Coryell

October 13, 2023

5  out of  5 rating by Sherry Coryell
"I just moved to Tennessee recently and switching over my car insurance was so easy. Jessica s is an amazing help and also such a sweet person she made switching and everything I needed done so easy !"
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Julie tipton

December 20, 2021

1  out of  5 rating by Julie tipton
"Lamar is a joke!! Disrespectful if you ask to speak to him over how Samantha and Jessica treat the customers he put the call on speaker phone without letting the customer know. Then your having to defend your and the issues at hand. When you tell him its Disrespectful he hangs up. Added.... (LAMAR YOU HUNG UP THE PHONE ON ME WHEN I SAID YOU WERE BEING DISRESPECTFUL HAVING ME ON SPEAKER PHONE) YOU NEVER OFFERED TO TALK PRIVATELY LIKE I ASK!!!! START BEING HONEST!!! They have lied said they covered an item 6 months later I found that it wasn't, ask why. Bill goes up every month, ask why? Nothing they don't have any idea. Don't waste your time calling this company."
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Cassie Dailey

July 29, 2021

4  out of  5 rating by Cassie Dailey
"Our office was quick to help with towing. When the tow company was out of town they quickly got in touch with in town services. They canceled the out of town request and made sure the tow company sent the bill to them."
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natasha Istomina

December 23, 2020

5  out of  5 rating by natasha Istomina
"I am very pleased. I received excellent costumer service from Nataliya. My representative/agent was friendly and very helpful. She made the process very simple and effortless on my part while answering all of my questions. She also helped me set up a recurring payment on a day that worked best for me. Thank you for the amazing customer service!"
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Taylor Brooks

December 22, 2020

5  out of  5 rating by Taylor Brooks
"Love Samantha! She met all my needs and answered all my questions and gave me multiple quotes. She had me set up and ready to go timely, and made my experience super easy! 10/10 would recommend"
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Cory Hinsch

December 22, 2020

5  out of  5 rating by Cory Hinsch
"I went and got a quote with Samantha Hinsch. She was very knowledgeable and super courteous. Not only did she save me money on multiple policies, she made the usual agonizing process a pleasant experience."
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December 22, 2020

5  out of  5 rating by Keshia
"Samantha was friendly and efficient. The quote was very affordable. I didn’t know buying insurance could be a pleasant experience."
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Lisa L Horick

December 22, 2020

5  out of  5 rating by Lisa L Horick
"Navigating through insurance needs can be so confusing, but Samantha Hinsch and State Farm made it a delight! I saved over six hundred dollars a year and have the peace of mind that comes from a top notch insurance company and an agent like Samantha who truly cares about her clients. Thank you, State Farm!"
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Harry Horick

December 22, 2020

5  out of  5 rating by Harry Horick
"Extremely pleased with the way this agency handled my extensive insurance needs. Samantha Hinsch was able to find exactly what I needed for my home, auto and motorcycle insurance. She went out of her way to ensure I received the most coverage for the lowest cost. I have recommended Samantha to several of my associates, and received positive feedback from those who allowed Samantha to help them with thier policies. I highly recommend this agency, and could not be more pleased with the extra care and concern I received from Samantha Hinsch."
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Colby Truelove

October 6, 2020

5  out of  5 rating by Colby Truelove
"Excellent customer service! Highly recommended!"
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Charlene Cofer

May 31, 2020

5  out of  5 rating by Charlene Cofer
"Very professional and understanding. We’ve had State Farm for over 50 years and we’ve always an exceptional service. Bryan Cofer"
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Lisa Archer

May 15, 2020

5  out of  5 rating by Lisa Archer
"My family has been with Lamar McKenzie’s office many years. My dad started out buying insurance from Lamar’s dad. We have always had great service from them, through homeowners and auto insurance. I highly recommended Lamar and staff!!"
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Kent Keller

May 5, 2020

5  out of  5 rating by Kent Keller
"Excellent service with extremely friendly service!! Thank you"
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Alaina Calmes

May 4, 2020

5  out of  5 rating by Alaina Calmes
"Nataliya messaged me and asked if she could look at some auto insurance quotes for me, so I answered a few questions and in no time I realized I could be saving so much money and switched from my previous insurance company of 6 years! I also met with Miriam and winded up switching my auto loan to State Farm as well! Pamela got me started with mine and my son’s life insurance (super affordable by the way!). Everyone there has been so friendly and more than helpful. They even gave us pens, a tshirt, and a teddy bear for my son. 10/10 recommend!"
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Rita Waldroup

March 6, 2020

5  out of  5 rating by Rita Waldroup
"State Farm has a committed service record that is unbeatable. Have had numerous vehicles and home insured there. Use the App and if forget one I get a kind reminder. Had car stolen years ago. Forget the ads for lower cost insurance. Can’t beat State Farm. They feel like part of the family and they care!"
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Bill Balzano

March 5, 2020

5  out of  5 rating by Bill Balzano
"Pam Hill is amazing. Wonderful representative of State Farm."
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Sandy Cross

March 5, 2020

5  out of  5 rating by Sandy Cross
"I love State Farm , You go in n whatever your need is someone is right there to assist you n no wait ... All the Staff are nice n friendly .... Whitney has been awesome with talking to me about my claim n talks to where I understand it , Thanx Whitney ... I would recommend State Farm to any one"
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Nataly Smith

January 30, 2020

5  out of  5 rating by Nataly Smith
"Excellent service , the best price. Thank you State Farm!!"
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Gordon Ford

January 28, 2020

5  out of  5 rating by Gordon Ford
"We have several policies with them. And we had two claims from the same storm and they were great to work with !"
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Bedford Smith

January 28, 2020

5  out of  5 rating by Bedford Smith
"Good customer service and risk management advice for auto and homeowner's insurance."
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MeeMee Breeden

October 21, 2019

5  out of  5 rating by MeeMee Breeden
"My husband and I love the fact that we have kept our life insurance , but temporary moved our car insurance to Aarp Hartford. It was a bad mistake. I called Pam and in no time she had a new quote for our car insurance. Which is 55% cheaper than Hartford! ❤❤❤ State Farm Lamar McKenzie staff."
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Kathy Buckingham

October 15, 2019

4  out of  5 rating by Kathy Buckingham
"She was very helpful"
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Angela Pirowski

October 7, 2019

5  out of  5 rating by Angela Pirowski
"Always helpful and take care of any needs I may have!!! Been with them for years and I don't plan to change that!"