State Farm® Insurance Agent Lamar McKenzie
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dj Warwick
July 24, 2024
"Jessica is by far the most helpful and friendly person I've ever had the pleasure of doing business with"
"Thank you for your fantastic feedback, Dj! We're delighted to hear that Jessica stood out as the most helpful and friendly person you've ever worked with. Your positive experience means a lot to us, and we’re glad Jessica made a significant difference."
Jeremy Newell
January 24, 2024
"Highly recommend! I worked with Jessica a few months ago to change my insurance over from a different company. She really helped me understand what I was paying for and what was most important for my needs. She’s been available everytime I’ve had a question."
"Thank you so much for your recommendation, Jeremy! I'm glad Jessica could assist you in understanding your insurance needs and provide the support you required. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Jessica and I appreciate your trust and are here to help if you have any further questions. "
Chris
January 8, 2024
"Jessica is extremely rude and because of her I'm changing insurance"
Sherry Coryell
October 13, 2023
"I just moved to Tennessee recently and switching over my car insurance was so easy. Jessica s is an amazing help and also such a sweet person she made switching and everything I needed done so easy !"
"Thank you Sherry for your five star review! We are glad to hear Jessica has been such an amazing help for you and that she made the process easier for you."
Julie tipton
December 20, 2021
"Lamar is a joke!! Disrespectful if you ask to speak to him over how Samantha and Jessica treat the customers he put the call on speaker phone without letting the customer know. Then your having to defend your and the issues at hand. When you tell him its Disrespectful he hangs up. Added.... (LAMAR YOU HUNG UP THE PHONE ON ME WHEN I SAID YOU WERE BEING DISRESPECTFUL HAVING ME ON SPEAKER PHONE) YOU NEVER OFFERED TO TALK PRIVATELY LIKE I ASK!!!! START BEING HONEST!!! They have lied said they covered an item 6 months later I found that it wasn't, ask why. Bill goes up every month, ask why? Nothing they don't have any idea. Don't waste your time calling this company."
"Julie, I returned your call at the request of Samantha. I went into Samantha's private office where the door was closed when we called you. Up front Samantha told you I have Lamar in my office and you're on the speaker phone. That's when you hung up on us. You then called us back and said you were going to leave bad reviews all over the internet. At no point did you give me an opportunity to discuss the issues you were having with your insurance."
Cassie Dailey
July 29, 2021
"Our office was quick to help with towing. When the tow company was out of town they quickly got in touch with in town services. They canceled the out of town request and made sure the tow company sent the bill to them."
"Cassie, I know most other agent's offices in town were closed all day Christmas Eve so I'm glad we were still in the office when you called. I'm very proud of my team. They do a great job so thank you for the kind comments."
natasha Istomina
December 23, 2020
"I am very pleased. I received excellent costumer service from Nataliya. My representative/agent was friendly and very helpful. She made the process very simple and effortless on my part while answering all of my questions. She also helped me set up a recurring payment on a day that worked best for me. Thank you for the amazing customer service!"
"Thanks so much for the great review Natasha! We appreciate your business and are happy to serve you!"
Taylor Brooks
December 22, 2020
"Love Samantha! She met all my needs and answered all my questions and gave me multiple quotes. She had me set up and ready to go timely, and made my experience super easy! 10/10 would recommend"
"Taylor - Thank you for such a great review and recommendation. My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
Cory Hinsch
December 22, 2020
"I went and got a quote with Samantha Hinsch. She was very knowledgeable and super courteous. Not only did she save me money on multiple policies, she made the usual agonizing process a pleasant experience."
"Cory - Thank you for taking the time to provide us with such a great review. We appreciate your business."
Keshia
December 22, 2020
"Samantha was friendly and efficient. The quote was very affordable. I didn’t know buying insurance could be a pleasant experience."
"We really appreciate your kind words. Thank you for trusting us with your insurance needs."
Lisa L Horick
December 22, 2020
"Navigating through insurance needs can be so confusing, but Samantha Hinsch and State Farm made it a delight! I saved over six hundred dollars a year and have the peace of mind that comes from a top notch insurance company and an agent like Samantha who truly cares about her clients. Thank you, State Farm!"
"Lisa - Thank you for your wonderful review and recommendation. Samantha and I really appreciate it."
Harry Horick
December 22, 2020
"Extremely pleased with the way this agency handled my extensive insurance needs. Samantha Hinsch was able to find exactly what I needed for my home, auto and motorcycle insurance. She went out of her way to ensure I received the most coverage for the lowest cost. I have recommended Samantha to several of my associates, and received positive feedback from those who allowed Samantha to help them with thier policies. I highly recommend this agency, and could not be more pleased with the extra care and concern I received from Samantha Hinsch."
"Harry - There's no better compliment than hearing a great review about our staff. Thank you for putting your trust in our agency!"
Colby Truelove
October 6, 2020
"Excellent customer service! Highly recommended!"
"Thank you so much for the review and recommendation! We appreciate it!"
Charlene Cofer
May 31, 2020
"Very professional and understanding. We’ve had State Farm for over 50 years and we’ve always an exceptional service. Bryan Cofer"
"Bryan - Thank you so much for being a loyal customer for so long! We are very grateful!"
Lisa Archer
May 15, 2020
"My family has been with Lamar McKenzie’s office many years. My dad started out buying insurance from Lamar’s dad. We have always had great service from them, through homeowners and auto insurance. I highly recommended Lamar and staff!!"
"Lisa - We really appreciate such a wonderful review and recommendation. Thank you for being a loyal customer for so many years!"
Kent Keller
May 5, 2020
"Excellent service with extremely friendly service!! Thank you"
"Kent - Thank you for such a fantastic review. My team and I really appreciate it!"
Alaina Calmes
May 4, 2020
"Nataliya messaged me and asked if she could look at some auto insurance quotes for me, so I answered a few questions and in no time I realized I could be saving so much money and switched from my previous insurance company of 6 years! I also met with Miriam and winded up switching my auto loan to State Farm as well! Pamela got me started with mine and my son’s life insurance (super affordable by the way!). Everyone there has been so friendly and more than helpful. They even gave us pens, a tshirt, and a teddy bear for my son. 10/10 recommend!"
"Alaina - We really appreciate such a wonderful review about our staff. Thank you for putting your trust in our agency!"
Rita Waldroup
March 6, 2020
"State Farm has a committed service record that is unbeatable. Have had numerous vehicles and home insured there. Use the App and if forget one I get a kind reminder. Had car stolen years ago. Forget the ads for lower cost insurance. Can’t beat State Farm. They feel like part of the family and they care!"
"Rita - We really appreciate such a fantastic review and recommendation. Thank you for trusting us with your insurance needs."
Bill Balzano
March 5, 2020
"Pam Hill is amazing. Wonderful representative of State Farm."
"Bill, thanks for you comments on Pam. Pam's been with our office for over 20 years and does a great job in building personal relationships with our customers."
Sandy Cross
March 5, 2020
"I love State Farm , You go in n whatever your need is someone is right there to assist you n no wait ... All the Staff are nice n friendly .... Whitney has been awesome with talking to me about my claim n talks to where I understand it , Thanx Whitney ... I would recommend State Farm to any one"
"Sandy, thanks for the kind comments. You're right! Whitney does an awesome job for us. You can call her direct line at 423-303-1354."
Nataly Smith
January 30, 2020
"Excellent service , the best price. Thank you State Farm!!"
"Nataly - Thank you for such a wonderful review. We appreciate your business!"
Gordon Ford
January 28, 2020
"We have several policies with them. And we had two claims from the same storm and they were great to work with !"
"Gordon - There's no better compliment than hearing a great review about our team. Thank you for putting your trust in our agency!"
Bedford Smith
January 28, 2020
"Good customer service and risk management advice for auto and homeowner's insurance."
"Bedford - Thank you for taking the time to provide us with your fantastic review. We appreciate your business!"
MeeMee Breeden
October 21, 2019
"My husband and I love the fact that we have kept our life insurance , but temporary moved our car insurance to Aarp Hartford. It was a bad mistake. I called Pam and in no time she had a new quote for our car insurance. Which is 55% cheaper than Hartford! ❤❤❤ State Farm Lamar McKenzie staff."
"MeeMee - Thank you so much for such a kind review. We are thrilled that we were able to assist you. Thank you for trusting us with your insurance needs."
Kathy Buckingham
October 15, 2019
"She was very helpful"
"Kathy - Thank you so much. My team and I really appreciate your feedback."